These general terms and conditions apply for any order you as a consumer place through our online shop.
2. Contracts and Orders, Customer Service
A purchase agreement is concluded through the Onlineshop www.BornToBeStylish.de when “BornToBeStylish.de” has confirmed the customers order and the customer has received an order confirmation from www.BornToBeStylish.de via email.
BornToBeStylish.de shall have no liability in case products are sold out, nor for image or typographical errors on the Website, e.g. errors in the product description or technical specification, inaccurate prices and price adjustments or incorrect information whether a product is in stock. When shopping you can first place the products in the shopping basket without any obligation to buy and you can check your order and change or cancel your order before you place your purchase.
3. Purchase Agreement
All images on the website shall be considered solely as illustrations. Such illustrations do not guarantee the exact appearance, function or origin of the product. By clicking on the order button of the shopping basket the customer places a binding order for the products chosen in the shopping basket. The confirmation of your order is given immediately after you placed your order by sending you an automated email. By sending this confirmation email the purchase contract becomes legally effective. If you have to pay for your purchase by PayPal, then the purchase contract becomes legally effective at the moment your payment is confirmed by Paypal. The purchase contract only gets legally effective after the online order has been completed.
4. Shipping Costs
Shipping Costs have to be paid by the customer in addition to the price of the product shown on the website. In case the customer returns the order, the customer has to pay for shipping costs. Shipping costs to be paid by the customer are shown in the shopping basket.
The customer can pay for its purchase by Payment in advance, PayPal or invoice.
- Payment in advance
If the customer chooses to pay by payment in advance, the customer gets our bank details together with the order confirmation and the purchases products will be shipped after payment has been received.
The customer pays the amount on the invoice to PayPal. To do so you generally have to be registered with Paypal or if not to register first with Paypal to do the payment.
You get an invoice by Email and pay the amount to our bank account. After the money has been received we will send the products.
6. Retention of title
The products ordered by the customer still belong to BornToBeStylish until full payment by the customer is received.
7. Transport Damage
In case you receive our products with any kind of damage caused by the transport you have to indicate the damage immediately to the delivering company. In addition you have to inform BornToBeStylish immediately as well. If you don’t do so it will not influence or compromise your rights regarding warranty, but it would help to get refund for the damage by the transport insurance.
8. Right of Withdrawal
When purchasing products on our website the customer has a 14 (fourteen) day withdrawal period in accordance with applicable consumer protection legislation. This means that the customer has the right to cancel any purchase by notifying BornToBeStylish accordingly within 14 days from when the customer or its representative received the product ordered (withdrawal period). This does not apply to products on sale!
Effects of withdrawal
When the customer withdras its purchase, we will refund the amount the customer ha paid for the product, including shipping costs. Any additional shipping costs due to the customer choosing another delivery than the standard delivery offered by BornToBeStylish are exempted from refund. Upon return of part of an order, the shipping costs will not be refunded. The refund will be given within 14 days from the point of time when we received the message about the withdrawal. The refund will be always paid in the same way the customer paid for the product with the exception that the customer declares the would like to get the refund a different way.There will be no fee for the processing of the refund. BornToBeStylish reserves the right to refuse the refund until the customer shows proof that he sent the products back or we received the returned products whatever happens first.
The customer has to send or give the products back within a 14 days period after the withdrawal. This requirement is fulfilled in case you send the products back within 14 days after withdrawal. BornToBeStylish is entitled to deduct an amount from the amount to be refunded, which corresponds to the depreciation in value of the product compared to the original value of the product, if and to the extent such depreciation in value is due to customer having handled the product to a greater extent than necessary to determine its function or characteristics.
Form usable for withdrawal:
An der Sommerseite 11
36251 Bad Hersfeld
I hereby withdraw the contract regarding purchase of the following product(s):
Name of the Customer
Adress of the Customer